ZapWork

Privacy Policy

Last updated: February 12, 2025

At ZapWork ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using ZapWork, you consent to the practices described in this policy.

1Information We Collect

1.1 Information You Provide

  • Nostr Public Key: Your npub/hex public key used for authentication and identity on the platform.
  • Profile Information: Display name, avatar, bio, and other profile details you choose to share.
  • Job Listings: Information you provide when posting jobs, including descriptions, requirements, and budget details.
  • Communications: Messages and communications between users on the platform.
  • Contact Information: Email address when you contact us for support.

1.2 Information Collected Automatically

  • Usage Data: Information about how you interact with our platform, including pages visited and features used.
  • Device Information: Browser type, operating system, and device identifiers.
  • IP Address: Your IP address for security and fraud prevention purposes.
  • Cookies: Session cookies for authentication and preferences.

1.3 Payment Information

  • Lightning Invoices: Payment hashes and invoice data for transaction processing.
  • Transaction History: Records of payments made and received on the platform.
  • We do not store your Bitcoin private keys or wallet credentials.

2How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our platform services.
  • Process payments and escrow transactions.
  • Facilitate communication between users.
  • Send important notifications about your account or transactions.
  • Prevent fraud, abuse, and security threats.
  • Resolve disputes between users.
  • Comply with legal obligations.
  • Analyze usage patterns to improve user experience.

3Information Sharing

We may share your information in the following circumstances:

3.1 With Other Users

  • Your public profile information is visible to other users.
  • Job listings are publicly visible on the platform.
  • Communication between parties in a transaction.

3.2 Service Providers

We may share information with third-party service providers who assist us in operating the platform, such as hosting providers and analytics services.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and the safety of users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4Data Security

  • We implement industry-standard security measures to protect your data.
  • All data transmission is encrypted using HTTPS/TLS.
  • Sensitive credentials are encrypted at rest.
  • We conduct regular security audits and monitoring.
  • However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5Data Retention

  • We retain your information for as long as your account is active or as needed to provide services.
  • Transaction records are retained for legal and accounting purposes.
  • You may request deletion of your account and personal data at any time.
  • Some information may be retained for legal compliance even after account deletion.

6Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request your data in a portable format.
  • Objection: Object to certain types of data processing.
  • Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at the address provided below.

7Nostr Protocol & Decentralization

  • ZapWork uses the Nostr protocol for authentication and identity.
  • Your Nostr public key and related events may be published to Nostr relays.
  • Information published to Nostr relays is decentralized and may not be fully deletable.
  • We do not control third-party Nostr relays or their data retention policies.

8Cookies & Tracking

  • Essential Cookies: Required for authentication and core functionality.
  • Analytics: We may use analytics to understand platform usage and improve services.
  • We do not use cookies for advertising or sell your data to advertisers.

9Children's Privacy

ZapWork is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10International Users

ZapWork operates globally. By using our platform, you consent to the transfer of your information to New Zealand and other countries where we or our service providers operate. We will take appropriate measures to protect your data in accordance with this policy.

11Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

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